Tracking order

How to Track Your Order

At NexuSatori, we understand the importance of knowing your package's status. Here's how you can track your order:

  1. Order Confirmation

    After placing your order, you'll receive an order confirmation email at the address you provided. This email contains your order number and estimated delivery date.

  2. Shipping Notification

    Once your order is processed and shipped (typically within 1-3 business days), you'll receive a shipping confirmation email containing your tracking number and carrier information.

  3. Tracking Your Package

    Use the tracking number provided in your shipping confirmation email to monitor your package's journey.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track supports over 1,000 carriers worldwide and provides detailed tracking information. To use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's status and location

Common Tracking Statuses

  • Order Processed: Your order is being prepared for shipment
  • Shipped: Your package is on its way to the carrier facility
  • In Transit: Your package is moving through the carrier's network
  • Out for Delivery: Your package is on the delivery vehicle
  • Delivered: Your package has arrived at its destination

Need Help?

If you experience any issues tracking your order or if your tracking information hasn't updated for several days, please contact our support team at [email protected] with your order number and we'll assist you.

Note: Tracking information may take 24-48 hours to appear in carrier systems after shipment. International shipments may experience additional delays in tracking updates.