Privacy policy

Information We Collect

When you interact with NexuSatori, we may collect:

  • Personal Information: Name, email address ([email protected]), shipping address, and payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system, and device identifiers for our smart watches, headphones, stylus pens, smart rings, and accessories.
  • Usage Data: Product interaction data, browsing behavior, and purchase history to improve our services.
  • Cookies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

How We Use Your Information

Your data helps us:

  • Process and fulfill your orders for our electronic products.
  • Provide customer support via email at [email protected].
  • Improve product offerings and website functionality.
  • Send promotional communications (with your consent) about new smart devices and accessories.
  • Comply with legal obligations under GDPR, CCPA, and other applicable laws.

Data Sharing & Third Parties

We may share information with:

  • Service Providers: Payment processors, shipping carriers, and IT support for operational purposes.
  • Legal Compliance: When required by law or to protect our rights and safety.

We do not sell your personal data to third parties.

Data Security & Retention

We implement:

  • Encryption (SSL/TLS) for all data transmissions.
  • Secure storage with access limited to authorized personnel.
  • Regular security audits for our systems handling smart device transactions.

Data is retained only as long as necessary for the purposes stated or to meet legal requirements.

Your Rights

Depending on your jurisdiction, you may:

  • Request access to or deletion of your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent (where applicable).

To exercise these rights, contact us at [email protected]. We respond to all valid requests within 30 days.

International Data Transfers

As a global retailer of smart technology, data may be transferred outside your home country. We ensure such transfers comply with GDPR and other regulations through Standard Contractual Clauses or equivalent safeguards.

Children's Privacy

Our products and services are not directed at individuals under 16. We do not knowingly collect data from children without parental consent.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Continued use of NexuSatori constitutes acceptance of the current policy.

Contact Us

For privacy-related inquiries, email [email protected].