Faq
Order & Shipping
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and 7-14 business days for international orders. Delivery times may vary depending on your location and customs processing.
Do you offer express shipping?
Yes, we offer expedited shipping options at checkout. Express shipping usually delivers within 2-3 business days for domestic orders.
Can I track my order?
Yes, once your order ships, you'll receive a confirmation email with tracking information. You can track your package using the provided tracking number.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy for unused products in original packaging. Please contact our support team at [email protected] to initiate a return.
Do your products come with warranty?
All our electronics come with a 1-year manufacturer's warranty against defects. Some premium products may have extended warranty options.
Product Information
Are your smartwatches compatible with both iOS and Android?
Most of our smartwatches support both iOS and Android platforms. Please check individual product specifications for compatibility details.
How do I pair my wireless headphones?
Put your headphones in pairing mode (usually by holding the power button), then select them from your device's Bluetooth settings. Detailed instructions are included with each product.
What's the battery life of your smart rings?
Battery life varies by model, but typically ranges from 3-7 days on a single charge depending on usage patterns.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Is my payment information secure?
Yes, we use industry-standard SSL encryption for all transactions and never store your full payment details on our servers.
Technical Support
Where can I find product manuals?
Product manuals are available for download on each product page under the "Resources" section.
How do I contact customer support?
For any questions or assistance, please email our support team at [email protected]. We typically respond within 24 hours.